WR1 Owners Club

Quick update:

I rang ProSport this morning, told them Subaru warranty have told me they haven't put a claim in! Pete who I think is the manager there said they guy would was dealing with my warranty work been off for a week sick and that why it not been put in, yet every other time I rang they said waiting on Subaru to approve!

Very poor service!

Might have to try another service centre.

Pete is the owner of Prosport.

I had my suspension replaced under warranty by Christopher Neil in Northwich

I'm thinking of using Greenwood Subaru if ProSport don't get back to me today.

Ferret WR1 wrote:I'm thinking of using Greenwood Subaru if ProSport don't get back to me today.

get in touch with a different company dont give them the warranty work for a poor service

if the bloke in their invoice department wasnt in would all the work be done for free

Azyman wrote:

Ferret WR1 wrote:I'm thinking of using Greenwood Subaru if ProSport don't get back to me today.

get in touch with a different company dont give them the warranty work for a poor service

if the bloke in their invoice department wasnt in would all the work be done for free

Pete got back to me and apologies, I'm going to give them another chance.

For completeness:

ProSport have finally put a claim through to Subaru warranty and it's been approved

So rear shocks can be replaced under extended warranty

Interesting reading this.
Had my car into the stealers for a service and asked to check the shockers, turns out 1 front and both rear are on the way out.
I have a "Subaru Approved Warranty " and that's the dealer just called to say Subaru have agreed to change them but I have to pay for a 4 wheel alignment? Which cost £160 ish. Can't complain though if I'm getting my shockers done FOC

Yeah I got the shocks under warranty but had to pay for 4 wheel alignment.